Introduction
LOT Polish Airlines is the flag carrier of Poland, offering top-tier services and connectivity between North America, Europe, and beyond. With its strong presence in the United States, the airline serves as a gateway for Polish and international travelers.
For passengers traveling from or through Chicago, Illinois, the LOT Polish Airlines Chicago Office is an essential hub for flight reservations, ticket modifications, baggage assistance, and general customer support. Whether you’re a frequent flyer, a business traveler, or someone planning a leisure trip, the LOT Polish Airlines Chicago Office ensures a smooth and convenient travel experience.
Location of the LOT Polish Airlines Chicago Office
The LOT Polish Airlines Chicago Office is strategically located in downtown Chicago, making it accessible to travelers who need in-person assistance. The airline also operates from Chicago O’Hare International Airport (ORD).
Address:
LOT Polish Airlines Chicago Office
Downtown Chicago, Illinois, USA
10000 Bessie Coleman D r, Chicago, IL 60666, USA.
For travelers at Chicago O’Hare International Airport (ORD), you can also find the airline’s customer service counter at Terminal 5.
Operating Hours:
Monday – Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed
Contact Information:
Phone: +48225777755
Email: lot_info@lot.pl
Website: www.lot.com
For urgent travel issues, passengers can also visit the LOT Polish Airlines check-in counter at ORD Terminal 5.
Services Offered at the LOT Polish Airlines Chicago Office
The LOT Polish Airlines Chicago Office provides a wide range of services to assist passengers with their travel-related needs.
Flight Bookings & Ticketing Assistance
Book one-way, round-trip, or multi-city flights with LOT Polish Airlines.
Get assistance with fare options, seat selections, and in-flight services.
Learn about exclusive deals, group travel packages, and promotional fares.
Flight Modifications & Cancellations
Reschedule or cancel flights according to LOT Polish Airlines’ policies.
Get information on refund eligibility, travel credits, and rebooking options.
Make same-day flight changes or seat upgrade requests when available.
Baggage Services & Lost Luggage Assistance
Get details on LOT Polish Airlines baggage policies, weight limits, and excess baggage fees.
Report lost, delayed, or damaged baggage and file claims.
Track missing luggage and arrange for home delivery if necessary.
Miles & More Loyalty Program Support
Sign up for or manage your Miles & More account.
Earn and redeem Miles & More points for free flights, seat upgrades, and travel perks.
Get details on Frequent Traveler, Senator, and HON Circle elite status benefits.
Special Travel Assistance
Request wheelchair assistance and accessibility services.
Arrange travel for unaccompanied minors.
Get information on traveling with pets and service animals.
Corporate & Group Travel Services
Book flights for business meetings, corporate events, and large groups.
Learn about corporate travel discounts and business loyalty programs.
Get priority services for frequent business travelers.
Why Visit the LOT Polish Airlines Chicago Office?
While many services are available online, visiting the LOT Polish Airlines Chicago Office in person offers several key advantages:
Face-to-Face Customer Support: Get personalized assistance from LOT Polish Airlines representatives.
Immediate Issue Resolution: Quickly resolve flight changes, cancellations, and baggage issues.
Exclusive Offers & Miles & More Benefits: Learn about seat upgrades, promotional fares, and loyalty program perks.
Reliable Travel Information: Stay updated on LOT Polish Airlines policies, flight schedules, and travel restrictions.
Pro Tip:
If you’re visiting the LOT Polish Airlines Chicago Office, bring your passport, booking confirmation, and necessary travel documents for a faster service experience.
LOT Polish Airlines at Chicago O’Hare International Airport (ORD)
Chicago O’Hare International Airport (ORD) is a major hub for international travel, offering world-class facilities and serving as a key gateway for flights to Europe and beyond.
Key Features of LOT Polish Airlines at ORD:
Non-Stop Flights to Poland: Direct flights to Warsaw Chopin Airport (WAW) and connections to other European destinations.
Business Class & Premium Economy: Experience luxurious in-flight services with lie-flat seats, gourmet dining, and priority boarding.
LOT Business Lounge Access: Available for Business Class passengers and Miles & More elite members.
For last-minute travel assistance, passengers can visit the LOT Polish Airlines service desk at Terminal 5 in ORD Airport.
Tips for Visiting the LOT Polish Airlines Chicago Office
Check Office Hours: Call ahead to confirm the latest business hours.
Arrive Early: If visiting before a flight, allow extra time for security and check-in procedures.
Bring Necessary Documents: Have your passport, ticket details, and identification ready.
Ask About Promotions: Inquire about seat upgrades, discounts, and Miles & More rewards.
Avoid Peak Hours: Mid-morning and early afternoon are usually less crowded.
Frequently Asked Questions (FAQs)
Where is the LOT Polish Airlines Chicago Office located?
The LOT Polish Airlines Chicago Office is located in downtown Chicago, Illinois. The airline also operates at Chicago O’Hare International Airport (ORD), Terminal 5.
Can I book international flights at the Chicago office?
Yes, the LOT Polish Airlines Chicago Office assists with both domestic and international flight bookings.
How do I report lost baggage?
Passengers can report lost or delayed baggage at the LOT Polish Airlines Chicago Office, the ORD Airport service counter, or through the LOT Polish Airlines website.
Does the office provide support for Miles & More members?
Yes, Miles & More members can get help with account management, redeeming miles, and elite status benefits at the Chicago Office.
Can I upgrade my seat at the LOT Polish Airlines Chicago Office?
Yes, you can upgrade to Business Class, Premium Economy, or preferred seating at the Chicago Office, subject to availability.
Conclusion
The LOT Polish Airlines Chicago Office is an essential resource for travelers needing flight bookings, ticket modifications, baggage assistance, and Miles & More loyalty program support. Conveniently located in downtown Chicago and serving passengers at Chicago O’Hare International Airport (ORD), Terminal 5, the office provides in-person customer service to ensure a seamless travel experience.
With non-stop flights from Chicago to Poland and an extensive global network, LOT Polish Airlines offers one of the best travel experiences for passengers flying between the U.S. and Europe. Whether you need to book a flight, upgrade your seat, or track your baggage, the LOT Polish Airlines Chicago Office is ready to assist you.